Privacy Policy
Effective Date: June 23’
1. Introduction
Welcome to Heat Interface Team Ltd. We are dedicated to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and secure your personal information in compliance with the United Kingdom General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
2. Information We Collect
We only collect personal data that is provided or volunteered by individuals, and we do not collect unnecessary information. The types of personal data we may collect include, but are not limited to:
-
Identity Data: such as your name, username, or other identifiers.
-
Contact Data: such as your email address, postal address, and phone number.
-
Financial Data: including payment card details.
-
Transaction Data: relating to purchases and services you have obtained from us.
-
Technical Data: such as your IP address, browser type, and operating system.
-
Usage Data: information about how you use our website and services.
-
Marketing and Communications Data: your preferences for receiving marketing communications from us.
-
3. How We Use Your Information
We use your personal data only for the purposes for which it was provided, and we do not collect or use unnecessary information. These purposes include:
-
Performance of a Contract: To fulfill our contractual obligations with you, including providing products, services, and support.
-
Legitimate Interests: To improve our products and services, conduct marketing, and protect our interests.
-
Consent: When you have provided specific consent for certain processing activities.
-
Legal Obligations: To comply with legal obligations and regulatory requirements.
4. Legal Basis for Processing
We process your personal data based on the following legal bases:
-
Contractual Necessity: To perform our contractual obligations with you.
-
Legal Obligations: To comply with legal obligations.
-
Consent: When you have provided consent for specific processing.
-
Legitimate Interests: Pursuing our legitimate interests, provided your interests and fundamental rights do not override those interests.
5. Data Sharing
We may share your personal data with:
-
Service Providers: Third-party service providers who assist us in delivering our products or services, such as payment processors, shipping companies, and IT service providers.
-
Legal Authorities: When required to comply with legal obligations or protect our rights.
-
Affiliates: With our affiliated companies, but only for the purposes outlined in this policy.
6. International Data Transfers
Your data may be transferred and processed outside the United Kingdom or the European Economic Area (EEA). We will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or approved certification mechanisms, to protect your data.
7. Data Retention
We will retain your personal data only for as long as necessary for the purposes for which it was collected and to comply with legal, accounting, or reporting requirements.
8. Your Rights
You have the following rights regarding your personal data:
-
Access: Request access to your personal data and information about how we process it.
-
Rectification: Request correction of inaccuracies in your personal data.
-
Erasure: Request erasure of your personal data in certain circumstances.
-
Restriction: Request a restriction on the processing of your personal data.
-
Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
-
Withdrawal of Consent: Withdraw consent where processing is based on consent.
-
Complaint: Lodge a complaint with a supervisory authority.
9. Security
We implement robust technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.
10. Automated Decision-Making
We do not engage in automated decision-making processes, including profiling, that produce legal effects concerning you or significantly affect you.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process data of children without parental consent.
12. ICO Registration
We are a registered member of the Information Commissioner's Office (ICO). Our registration number is ZA591707
13. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: